Privacy Policy
Last Updated: July 18, 2025
Welcome to InvoiceCraft! Your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service—whether you are a free or paid user.
By using InvoiceCraft, you agree to this Privacy Policy. If you do not agree, please do not use the service.
1. Information We Collect
Account Information: Name, email address, and password (securely hashed), plus optional profile details.
Invoice Data: All data you enter to generate invoices (business and client info, invoice line items, notes, etc.), and any generated PDF or email records.
Payment & Subscription: Managed via Stripe. No card details are stored on InvoiceCraft servers. We keep your subscription status, plan, and transaction history for your account.
Usage Data: App usage statistics, IP address, device/browser info (for security, analytics, and troubleshooting).
Communications: Any messages you send to support, and all system emails sent via InvoiceCraft.
2. How We Use Your Information
To provide and improve InvoiceCraft for all users.
To generate invoices and emails, manage your account, and secure the platform.
To process payments and subscriptions (via Stripe).
To send service notifications and respond to your support requests.
To analyze app usage (in aggregate, never for ads).
To meet legal, security, and tax obligations.
We do not sell your data or use it for advertising.
3. How We Share Information
Payments: All payment data is handled by
Stripe. No card details are stored or seen by InvoiceCraft.
Email Sending: When you email an invoice, recipient and invoice details are only included as you provide them.
Service Providers: Your data may be processed by trusted providers (such as AWS for hosting/storage) strictly for delivering our service.
Legal Compliance: We may disclose information when required by law or to protect the rights, property, or safety of our users or the public.
4. Data Storage & Security
Data is securely stored on AWS servers, primarily located in Australia or other trusted regions.
Passwords are encrypted or hashed. Sensitive data is protected.
Access is restricted to you and essential technical staff for support or maintenance only.
We regularly review and improve security practices.
5. Data Retention & Deletion
Invoices & Emails: Kept as long as your account is active or as needed for your records.
Account Deletion: You may request account and data deletion at any time—email us to start the process.
Payment Data: Kept as required by law for tax or financial compliance.
6. Cookies & Tracking
We use essential cookies for session management and authentication.
No advertising or third-party tracking cookies are used.
7. Children’s Privacy
InvoiceCraft is not designed for children under 16, and we do not knowingly collect personal data from children.
8. International Users
If you use InvoiceCraft from outside Australia, you consent to the transfer and processing of your data in Australia or wherever our service providers operate.
9. Your Rights
Request access to or deletion of your data.
Correct or update information at any time.
Export your data (available upon request).
To make a privacy request, please contact us via the email below.
10. Changes to This Policy
We may update this Privacy Policy as needed. Significant changes will be communicated on this page and, where appropriate, by email.